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Transcription has been the talk of the towns lately and rightfully seeing the benefits that it has to offer. Different industries are benefiting from the call transcription services in many ways.
Where call transcription helps record the verbal conversations, it has also helped industries to extract useful information out of client calls which is then put to good use in making products and offering services that best suit the preferences of the audience.
Get to know about Call transcription?
As the name indicates, call transcription services allow you to document all your recorded or live calls into text files which can be used for various purposes. This text document of your calls not only secures your conversations for data loss but also offer additional benefits.
How is call transcription conducted?
Call transcription has been around for a long time. And with new technological developments, the process is also improving and adapting to the changing times. There’s an orthodox way foc all transcription where a human transcriptionist will listen to your live or recorded calls very meticulously and precisely to write it’s equivalent text document.
On the other hand, the use of Artificial intelligence for call transcription has made the process a lot more convenient. Through these AI powered call transcription softwares, you can convert your conversations into text files within minutes.
Both the methods are in use today for varying benefits they have to offer.
What are the perks of Call transcription?
Call transcription is very popular these days for many benefits it has in store for its consumers.
- Call transcription services have been very popular in the marketing area where it has made a very robust impact on how we market our products and services. The data collected through call transcription is put to good use for various practices such as conversational analytics which gives you a good idea about the trends, preferences , likes and dislikes of your audience.
- Legal and court hearings are yet another domain where call transcription is seen to have been used quite a lot. It helps in documenting the court hearings and case proceedings.
- Investigative agencies also utilize call transcription very much to not only track calls but to also document them down into text files for the reason of preserving the data.
- Researchers are very much dependent on call transcription to record down human behaviour. Recorded documents are used to analyse different human behavioural patterns through transcribed speeches.
- Call transcription brings communicatio in reach of even those people who have disability to hear as they can read out the written files as an alternative to hearing.
- Academically speaking, call transcription is very popular as it is used to provide supportive notes for online lectures.